Activity type

Two-Phase Model

Problem statement

Observation A
Observation B

Work in pairs

Compare your observations, then create a shared pair response.

Pair workspace

MCMaya Chenis adding an observation
STSam Tan (online)is adding an observation
Observation A
Observation B

Form a group of four

Two pairs join to compare ideas and develop three refined responses.

Group of four workspace

MCMaya Chenis adding a refined idea
PSPriya Shahis adding a refined idea
JLJordan Leeis adding a refined idea
Refined idea 1
Refined idea 2
Refined idea 3

All groups: identify common themes

Group 1

Practical pilot

Clear ownership

Agree next step

Group 2

Test with users

Share evidence

Manage risks

Group 3

Include stakeholders

Review impact

Track progress